Alvony House Residential Care Home aims to provide its Service Users with a secure, relaxed, and homely environment in which their care, well being and comfort are of prime importance.
We strive to admit clients that require similar care needs, helping to ensure that clients bond with each other in a comfortable and stable caring environment.

We have recently erected a smoking room outdoors, because although we do not allow smoking on the premises, we are aware that some clients may choose to continue smoking and we would not wish to prevent this right, so we do encourage clients that smoke to use this facility.

Our home is furnished to a very high standard and we do endeavour for the home to have an aura of a welcoming kind. We encourage our clients to join in activities and hold a residents meeting once a month to get the views of our clients. We also carry out surveys by handing out quality questionnaires on a yearly basis to help improve the service that we provide for our clients.

Alvony House has its very own newsletter that is printed once a month with various news like: What new clients have joined us, new staff members, information on forthcoming events, family news, forthcoming birthdays, outings etc, we regularly encourage visitors and clients to keep us updated with news that can be used in the letters, this is very popular with clients that do not join in the various activities, although they do not wish to take part, this does not mean that they do not wish to know what is going on within the home.

Carers will strive to preserve and maintain the dignity, individuality and privacy of all Service Users within a warm and caring atmosphere, and in so doing will be sensitive to the Service Users ever-changing needs. Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and service Users are encouraged to participate in the development of their individualised Care Plans in which the involvement of family and friends may be appropriate and is greatly valued.

This will be achieved through programmes of activities designed to encourage mental alertness, self esteem, social interaction with other Service Users and with recognition of the following core values of care which are fundamental to the philosophy of our Home:

CORE VALUES OF CARE
PRIVACY DIGNITY RIGHTS
INDEPENDENCE CHOICE FULFILMENT

All Care Staff within the Home will be appropriately qualified to deliver the highest standards of care. A continuous staff-training programme is implemented to ensure that these high standards are maintained in line with the latest developments in Care Practices as may be laid down in appropriate Legislation, Regulations and the Care Quality Commission.